Cell Phones For Soldiers

Cell Phone Recycling Program

Frequently Asked Questions


Q. Are you a non-profit 501(c)(3) company?

A. Yes. We have received our non-profit designation from the IRS. Please view our 501(c)(3) letter here.

Q. What types of cell phones do you want?

A. We will accept any type of cell phone.

Q. Where do I send or drop off my phones?

A. Phones can be sent to the address listed on the Donate a Phone page or can be dropped off at any of the official CPFS drop off sites. We are always looking for more businesses or groups to become drop off sites. You may have a phone drive for a day, a week, or ongoing.

Q. What do you do with the cell phones?

A. The cell phones are sold to a company that recycles them. The money that we get for the phones is used to purchase calling cards that we send to our soldiers serving.

Q. Is there a way I can erase my personal data BEFORE the phone is donated?

A. YES. The Cell Phone Data Eraser gives you the tools you need to remove personal information like contact names and phone numbers from your old cell phone.

Q. Do you send any cell phones to the soldiers?

A. No. Most of the cell phones that we receive are not GSM enabled, therefore would not work in the Middle East. In addition, for security reasons, we cannot send a cell phone directly to a US soldier serving in a war zone.

Q. Can I donate a calling card to a specific soldier or unit?

A. Yes, as long we have the APO we can directly mail cards to the soldier.

Q. How do I make a cash donation?

A. If you want to make a donation by credit card, go to the Donate Money page and follow the instructions provided. The donation will go to the Cell Phones For Soldiers fund account at the South Shore Savings Bank. You may also send a check, money order, or prepaid calling card directly to:

South Shore Savings Bank
400 Washington Street
Norwell, MA 02061

We ask that you do not call the bank directly. For questions, please call 1-800-426-1031.

Q. How do I become a sponsor?

A. We are asking for a minimum $1,000.00 donation to the fund to be listed as one of our sponsors. Your company or group may hold a fundraising event, act as a drop off point for used cell phones, or contribute services in lieu of a cash donation.

Q. What if I want to hold an event or fundraiser?

A. Give us the information on what type of fundraiser you want to have, when and where it will be, and a brief description of what activities will be taking place: We will send you an informational packet on how to
promote and expand your program.

Q. What do I do if I have a problem with the pick-up of my phones by USPS?

A. Please contact our recycler directly:

ReCellular, Inc.2555 Bishop Circle West
Dexter, MI 48130 USA
Toll Free: 800-426-1031
cellphonesforsoldiers@recellular.com